# Complaints

Description:
Customer lost his watch inside the store.


Description:
Wiper was broken in the wash(back wiper)


Description:
Paint was scratched inside the car wash.


Description:
The car wash prices are increasing too much.


Description:
Car was not clean inside. The back seats were not vaccuumed and the glass was smudgy.


Description:
Brian got oil on the interior of his vehicle.


Description:
Brenda did not dry customers car adequately. Left streaks on car.


Description:
The store restroom was not clean. There were no more paper towels and the garbage was full.


Description:
A customer complaint about the light bulb being out in the waiting room and they were unable to read their newspaper while their car was being cleaned.


Description:
Complaint about not having steering wheel covers in stock in the style the customer wanted.


Description:
Windshield wiper broke inside the car wash.


Description:
Out of stock of pine scented air freshners.


Description:
The price of the details increased and there is no more free 30 day return.


Description:
Customer having a bad day and complained no one held the door open for her.


Description:
The heater was not turned on high enough (too cold).


Description:
The tables in the waiting room were dirty and there was a lot of food on the floor.


Description:
Lube shop charged an extra $3.25 for .5 quarts of extra oil on oil change.


Description:
The inside of the customers vehicle was not clean enough to their liking.


Description:
When the employee was parking the customer's car they hit a pole.


# Employee Complaints

Resolution Notes:
wiper blade fell off in the wash. Lube shop replaced part for customer.


Resolution Notes:
Alexander sent the vehicle to be appraised


Resolution Notes:
Sent the vehicle to the detail shop to be cleaned.


Resolution Notes:
Customer's book was found July 5th and was picked up July 7th


Resolution Notes:
Shipment arrived on the 22nd and the customer was sent an email informing him it was in stock


